Clear, transparent, and methodical — from your first call to final clearance.
Call us directly at (212) 847-3848 or submit a request through our online form. We respond within 1 business hour, Mon–Fri 7 AM–9 PM. For urgent situations, call — we offer same-day response for emergencies.
We'll ask a few brief questions about your situation — property type, what you're seeing, any previous treatments — so we can send the right technician with the right equipment. We offer flexible scheduling including evenings and weekends in our direct territory.
Our technician conducts a systematic visual inspection of your property — every mattress seam, furniture joint, baseboard, and electrical outlet. You receive a detailed written report documenting every finding, the infestation severity, and our treatment recommendations with transparent pricing.
No two infestations are identical. We recommend the right treatment based on infestation severity, property type, your timeline, and your specific situation. Heat treatment, chemical (IPM), or combination — we explain each option clearly and let you choose.
You prepare per our low-prep checklist — which is much simpler than the bag-everything approach most people expect. Treatment typically takes 6–8 hours for heat or 1–2 hours for chemical. Our technicians work systematically to ensure complete coverage.
After treatment, we schedule a follow-up inspection to verify elimination. For heat treatment, this is often a single clearance visit. For chemical protocols, follow-up visits address any newly hatched nymphs. We don't consider the job done until your property is confirmed clear.
Bed Bug Specialists
We only do bed bugs. This is not a sideline. Your technician has inspected hundreds of properties and knows every hiding spot.
Research-Backed Protocols
In our NY/NJ/PA territory, every protocol is guided by Research Entomologist Jeff White — not generic best practices.
Low-Prep Approach
We don't make you bag everything. Our low-prep protocol is designed around the research — it's better for you and better for treatment effectiveness.
Transparent Pricing
You get pricing before treatment, not a surprise bill after. We explain options and let you choose.
Written Documentation
Every inspection generates a written report. Valuable for landlord disputes, insurance, and regulatory compliance.
Follow-Up Guarantee
We don't walk away after treatment day. Follow-up is part of the protocol — we verify elimination before we close the job.
Submit a request or call (212) 847-3848 directly.